Contact information
📞 CONTACT INFORMATION AURA PERFUMES — Contact Details Last updated: 2025
We are available to help with any questions regarding orders, products, or partnerships. Choose the channel that suits you best.
Contact Methods
- 📧 Email: g.tavares.bo@gmail.com Guaranteed reply within 48 business hours.
- 📱 WhatsApp: 916912534 Preferred channel for quick questions about orders and product availability. Replies during business hours.
- 📲 Instagram: [@auraperfumespt] Send us a direct message. You can also find our products, news, and content about Arabic perfumery here.
- 🎵 TikTok: [@auraperfumespt] Daily content about fragrances, reviews, and updates.
- 🌐 Website: auraperfumes.pt
Business Hours
- Monday to Friday: 9:00 AM to 7:00 PM
- Saturday: 10:00 AM to 4:00 PM
- Sunday and public holidays: Closed
Messages received outside of operating hours will be answered on the next business day.
Orders and Shipping For questions about the status of your order, always provide the order number (sent by email after purchase) so we can respond more quickly and efficiently.
Complaints In case of a formal complaint, you may also use the European Online Dispute Resolution Platform: https://ec.europa.eu/consumers/odr
In accordance with Law No. 144/2015, in the event of a dispute, the consumer may resort to the following alternative dispute resolution entity: Centro de Arbitragem de Conflitos de Consumo de Lisboa — www.centroarbitragemlisboa.pt
AURA PERFUMES Porto, Portugal